SAP Customer Experience
Intelligent customer experience (CX) solutions from SAP help you connect customer data, improve loyalty, and grow your business with industry-tailored technologies that support end-to-end processes to help you get the most from your SAP software.
Choose which SAP Community solution topic page you would like to explore:
The new Release Navigator for SAP Customer Experience offers a single entry point for all CX release resources across the SAP ecosystem.
CHECK IT OUT on SAP Support
Trainings & Certifications:
Become an expert with SAP Customer Experience solutions. Flexible training options available across the solution portfolio help you achieve the desired skill level based on your role. Get the recommended training path and connect to the latest training opportunities in your region.
Access free expert and business video content to help you along your way of self-learning about SAP Customer Experience solutions.
Attend regional virtual Customer Communities to stay connected with other SAP Customer Experience solution customers and hear expert presentations from SAP representatives.
Intelligent CX + AI
- Intelligent CX: See it in Action! (video)
- Welcome to the Age of Intelligent CX (Sapphire replay)
- Explore Intelligent CX Innovations (product highlights)
- SAP Business AI in Marketing, E-Commerce, and Customer Data
- SAP Business AI in Sales and Service
- Welcome to the Age of Intelligent CX (presentation)
Intelligent CX: Be Amazing Every Time (presentation)
- Discover Intelligent CX (whitepaper)
- CX AI Case Studies
- SAP CX AI Toolkit (presentation) | (solution brief) | (one-pager)
- SAP CX AI Toolkit Videos (Commerce) | (Sales) | (Service)
Welcome To the World of SAP Customer Experience - Video Series
SAP CX empowers the transformation to customer-centric growth built on trust and loyalty.
In this 3-part video series, Sven Feurer (Sr. Director, SAP CX) talks about market trends and the strategic direction of SAP CX Solutions.