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SAP Commerce Cloud Continuous Influence - Results of 06/2025 Review Cycle

SAP Commerce Cloud has completed the fifth review of Improvement Requests since opening the SAP Continuous Influence sessions in Q4, 2022. In total, we have received 282 Improvement Requests and more than 1500 votes for these across all session. To date, we have delivered on 40 Improvement Requests posted by you. Check the results here!++++++++

Elevate your Storefront with AI Shopping Assistant

Say goodbye to search abandonment. Our new AI Shopping Assistant plugs directly into your Commerce Cloud catalog to handle complex product queries, make intelligent recommendations, and compare specifications – all through natural conversation. With multi-language support, built-in security, and seamless API integration, it's ready to serve as your always-on digital sales expert. Available now through the SAP CX AI Toolkit. See the Assistant in action.

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Accelerate Business Growth with Open Payment Framework

SAP Commerce Cloud customers can enjoy flexible, secure transactions that integrate effortlessly with their systems. Enhance satisfaction, streamline operations, and drive unparalleled business growth with our cutting-edge payment solution. Unlock the potential for a smoother, more efficient Commerce experience. Register with the Early Adopter Care Program to get started.

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AI-Driven Search Service Now Available for Discovery and Merchandising

Get ready to enable intelligent product discovery with our Intelligent Search Service for SAP Commerce Cloud. Designed to accelerate growth with AI-powered, personalized search and recommendations, this offering also empowers merchandisers with data insights while leveraging seamless SaaS upgrades for effortless business operations. Take advantage today with the Early Adopter Care Program.

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Drive Your Business Forward with SAP Cloud Acceleration

Discover how SAP Cloud Acceleration can transform your business operations, from fostering innovation to boosting efficiency. Learn how migrating to cloud empowers you to maximize our Commerce investments and achieve faster, more sustainable growth. Start here! 

Important Announcements

Act Now: Plan Ahead for Java/Spring Framework Update Coming September 2025

With Java 17 and Spring 5 nearing end-of-life, SAP Commerce Cloud will update the underlying technology to the latest long term support versions. The September 2025 Update Release will contain the Framework Update from Java 17, Spring 5 to Java 21 and Spring 6, together with their technical dependencies.

  • An OAuth replacement
  • The removal of the deprecated cockpit-related extensions
  • The removal of the deprecated amazoncloud extensions
  • The removal of the deprecated Synchronous Order Management Module
  • The removal of the deprecated Sales Order Simulation Module
  • The removal of the deprecated Customer Order Sourcing Extensions
  • The upgrade of dependent 3rd party libraries and components

An adoption window of up to 12 months is planned to be offered, to accommodate the transition to the newer framework, starting with September 2025. For further details:

Additionally, it is important to stay informed about the SOLR Validity Policy. In summary, when a new minor version of Solr becomes available for SAP Commerce Cloud, the lifespan of the previously offered version expires within approximately six months. For further Solr details, please refer to the SAP Help Supported Minor Solr Version and plan accordingly to update to the latest offered Solr version for SAP Commerce Cloud.

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Deletion of Deprecated Cockpit Extensions in Q3 2025

In alignment with our mission to provide a modern, headless commerce experience with easier upgrades of back-end functionality, consult SAP Help for announced extensions planned for deletion in Q3 2025.

Solution Breakdown

SAP Commerce Cloud Intro

Have a look at this short Introduction video to SAP Commerce Cloud which provides a short and concise overview of the product.

Solutions

SAP Commerce Cloud Solutions

ABOUT SAP COMMERCE CLOUD

SAP Commerce Cloud

SAP Commerce Cloud, composable storefront

Intelligent Selling Services

Industry Accelerators

Integrations Extension Pack

SAP CX AI Toolkit & Shopping Assistant

SAP Commerce Cloud, Search Service

SAP Commerce Cloud, Open Payment Framework

Full list of Complementary Products, Product Packs and Services

AI

SAP Business AI + SAP CX Commerce Cloud

Explore Customer Experience (CX) solutions from from SAP that are industry-tailored, connected, insightful, and adaptive. Learn how SAP Business AI can help connect customer data, improve loyalty, and grow your business.

Downloadable Assets:

Webcast Replays:

Learning:

Be a SAP CX AI Toolkit Early Adopter - program registration open thru December 31, 2025.

SAP Product Inspiration Videos Series for Industries and Intelligent CX