SAP SuccessFactors

SAP SuccessFactors HCM is a truly global, AI-enabled suite of cloud HR solutions for core HR and payroll, talent management, HR analytics and workforce planning, employee experience management, and sales performance management that provides the foundation and flexibility required to improve every people experience, decision, and process across your entire business.

Getting started

Implementation Design Principles (IDPs)

Implementation Design Principles (IDPs) provide structured guidance and recommendation of SAP SuccessFactors solution implementation by addressing challenging business requirements as well as frequently asked questions thus enabling a robust, efficient, and secure SAP SuccessFactors solution that meets customer needs. Please take a look at the Implementation Design Principles community page!

New SAP SuccessFactors Customer Community

This SAP SuccessFactors Topic page is the new SAP SuccessFactors Community Home page.

Please see navigation to pages under ‘Browse this topic’, as well as pages linked under additional headings on the right.

UPDATED!! Check out the SAP SuccessFactors Customer Community Migration Enablement Guide for information about key community features as well as some recent and exciting updates to the community!

The SAP SuccessFactors Customer Corner is a private area with product updates, content, and archived forum posts (An SAP User Account (S-user ID) is required for access).

SAP SuccessFactors Work Zone Overview

SAP SuccessFactors Work Zone is a digital workplace that combines various applications across the enterprise into a single personalized touchpoint. Built on the SAP Business Technology Platform, it connects different systems from SAP as well as third party applications so employees can access everything they need at work.

Click here to watch video.

Join our Customer Onboarding Webinars, for an accelerated & successful implementation of SAP SuccessFactors solutions!

Join our Customer Onboarding Webinars, for an accelerated & successful implementation of SAP SuccessFactors solutions!

Whether SAP SuccessFactors is new to you or your organization, we are excited to welcome you to the SuccessFactors Family! Join our monthly Customer Onboarding webinar to learn about the resources that can help achieve a quick and successful go-live with SAP SuccessFactors solutions.

To secure your spot on our upcoming webinars, simply visit here to explore our global schedule.

We look forward to seeing you there!

Product Documentation

Product Documentation

Find administration and configuration guides for SAP SuccessFactors products

Visit the Help Portal
SAP SuccessFactors Onboarding Resource Center

SAP SuccessFactors Onboarding Resource Center

SAP SuccessFactors Onboarding Resource Center

Whether SAP SuccessFactors is new to you or your organization, we are excited to welcome you to the SAP SuccessFactors Family! The role of the SAP Onboarding Center is to help you accelerate adoption of your SAP SuccessFactors solutions.

Explore our Onboarding Resource Center and join our monthly Customer Onboarding Webcast series. Discover best practices and resources to help you prepare for and achieve a quick and successful go-live with your SAP SuccessFactors solutions.

SuccessFactors Support by Product

SuccessFactors Support by Product

Find KBAs, guided answers, and support content related to each SuccessFactors solution

Support by Product landing page