SAP SuccessFactors
SAP SuccessFactors HCM is a truly global, AI-enabled suite of cloud HR solutions for core HR and payroll, talent management, HR analytics and workforce planning, employee experience management, and sales performance management that provides the foundation and flexibility required to improve every people experience, decision, and process across your entire business.
Get started with preparation for the 2H 2024 Production Release. Stay connected to the SuccessFactors Customer Community Product Release and Roadmap Information page.
Also, be sure to sign up for the 2H 2024 Product Release Q&A Sessions! We look forward to sharing all the new features and functionality to come including AI-powered experiences!
Five Things to Look Forward to at SuccessConnect in 2024
SuccessConnect, our flagship customer event, is just around the corner, and we’re beyond excited to bring you an event like no other this year. You’ll have the chance to connect with experts, partners, and peers to exchange best practices and discover innovations that are designed to bring out the best in your workforce. From seeing how AI is empowering employees, learning how to create a talent strategy built for future success, or finding ways to improve HR and business processes, you’ll be inspired by the possibilities to make every employee a success story.
Explore the agenda and bookmark the session catalog to start building a customized event experience tailored to your unique business needs. Whether you join us in Lisbon or virtually, you'll walk away empowered to bring out the best in your workforce.
Attend our Pre- and Post-Conference Trainings
These pre-conference and post-conference training courses are an excellent opportunity to take your SuccessConnect experience to the next level and gain comprehensive knowledge of the SAP SuccessFactors HCM suite.
Experience Hands-on Labs Sessions
During the main event, there is no better way to enhance your learning experience than with hands-on lab sessions. Discover how to configure and use our products while practicing in a pre-configured environment and getting your questions answered in real time.
NEW! Check out the new SAP Business AI for HR page! The SAP Business AI for HR provides a place to stay informed and up to date on the power of AI to cultivate a dynamic, inclusive, and future-ready workforce that is connected, data-driven, and employee-centric!
The SAP SuccessFactors Customer Community has undergone many improvements as a result of the recent SAP Community migration. Check out this brief overview video to learn about the changes and how to get the most out of your time on the SAP SuccessFactors Customer Community!
We are excited to announce that on February 19, 2024, the latest benefits enrollment experience in SAP SuccessFactors Employee Central Global Benefits is available through an Early Adopter Care Program! Read on to learn more about how you can participate.
Implementation Design Principles (IDPs)
Implementation Design Principles (IDPs) provide structured guidance and recommendation of SAP SuccessFactors solution implementation by addressing challenging business requirements as well as frequently asked questions thus enabling a robust, efficient, and secure SAP SuccessFactors solution that meets customer needs. Please take a look at the Implementation Design Principles community page!
New SAP SuccessFactors Customer Community
This SAP SuccessFactors Topic page is the new SAP SuccessFactors Community Home page.
Please see navigation to pages under ‘Browse this topic’, as well as pages linked under additional headings on the right.
UPDATED!! Check out the SAP SuccessFactors Customer Community Migration Enablement Guide for information about key community features as well as some recent and exciting updates to the community!
The SAP SuccessFactors Customer Corner is a private area with product updates, content, and archived forum posts (An SAP User Account (S-user ID) is required for access).
SAP SuccessFactors 1H 2024 Release Highlights
View these videos from SAP SuccessFactors experts, with the latest innovations and product release updates.
- 1H 2024 Release Highlights featuring Bianka Woelke
- SAP SuccessFactors 1H Release Highlights - Experience and UX
- SAP SuccessFactors 1H 2024 Release Highlights - Benefits Enrollment Experience
- SAP SuccessFactors 1H 2024 Release Highlights - Time Management
- SAP SuccessFactors 1H 2024 Release Highlights - Recruiting and Onboarding
- SAP SuccessFactors 1H 2024 Release Highlights - Learning
- SAP SuccessFactors 1H 2024 Release - SAP Business AI
SAP SuccessFactors Work Zone Overview
SAP SuccessFactors Work Zone is a digital workplace that combines various applications across the enterprise into a single personalized touchpoint. Built on the SAP Business Technology Platform, it connects different systems from SAP as well as third party applications so employees can access everything they need at work.
Join our Customer Onboarding Webinars, for an accelerated & successful implementation of SAP SuccessFactors solutions!
Whether SAP SuccessFactors is new to you or your organization, we are excited to welcome you to the SuccessFactors Family! Join our monthly Customer Onboarding webinar to learn about the resources that can help achieve a quick and successful go-live with SAP SuccessFactors solutions.
To secure your spot on our upcoming webinars, simply visit here to explore our global schedule.
We look forward to seeing you there!
Product Documentation
Find administration and configuration guides for SAP SuccessFactors products
Visit the Help PortalSuccessFactors Support by Product
Find KBAs, guided answers, and support content related to each SuccessFactors solution
Support by Product landing page