SAP SuccessFactors
SAP SuccessFactors HCM is a truly global, AI-enabled suite of cloud HR solutions for core HR and payroll, talent management, HR analytics and workforce planning, employee experience management, and sales performance management that provides the foundation and flexibility required to improve every people experience, decision, and process across your entire business.
Get started with preparation for the 2H 2024 Production Release. Stay connected to the SuccessFactors Customer Community Product Release and Roadmap Information page.
The 2H 2024 Product Area Release Q&A Sessions are now OnDemand!. Please take a look at all the new features and functionality to come including AI-powered experiences!
NEW! Check out the new SAP Business AI for HR page! The SAP Business AI for HR provides a place to stay informed and up to date on the power of AI to cultivate a dynamic, inclusive, and future-ready workforce that is connected, data-driven, and employee-centric!
The SAP SuccessFactors Customer Community has undergone many improvements as a result of the recent SAP Community migration. Check out this brief overview video to learn about the changes and how to get the most out of your time on the SAP SuccessFactors Customer Community!
Implementation Design Principles (IDPs)
Implementation Design Principles (IDPs) provide structured guidance and recommendation of SAP SuccessFactors solution implementation by addressing challenging business requirements as well as frequently asked questions thus enabling a robust, efficient, and secure SAP SuccessFactors solution that meets customer needs. Please take a look at the Implementation Design Principles community page!
New SAP SuccessFactors Customer Community
This SAP SuccessFactors Topic page is the new SAP SuccessFactors Community Home page.
Please see navigation to pages under ‘Browse this topic’, as well as pages linked under additional headings on the right.
UPDATED!! Check out the SAP SuccessFactors Customer Community Migration Enablement Guide for information about key community features as well as some recent and exciting updates to the community!
The SAP SuccessFactors Customer Corner is a private area with product updates, content, and archived forum posts (An SAP User Account (S-user ID) is required for access).
SAP SuccessFactors 2H 2024 Release Highlights Videos!
View these videos from SAP SuccessFactors experts, with the latest innovations and product release updates.
- 2H 2024 Release Highlights featuring Bianka Woelke
- SAP SuccessFactors 2H 2024 Release Highlights -User Experience
- SAP SuccessFactors 2H 2024 Release Highlights -Business AI
- SAP SuccessFactors 2H 2024 Release Highlights -Employee Central
- SAP SuccessFactors 2H 2024 Release Highlights -Talent Management
- SAP SuccessFactors 2H 2024 Release Highlights -Learning
- SAP SuccessFactors 2H 2024 Release Highlights -Global Benefits and Compensation
- SAP SuccessFactors 2H 2024 Release Highlights -Recruiting
- SAP SuccessFactors 2H 2024 Release Highlights - Time Management
SAP SuccessFactors Work Zone Overview
SAP SuccessFactors Work Zone is a digital workplace that combines various applications across the enterprise into a single personalized touchpoint. Built on the SAP Business Technology Platform, it connects different systems from SAP as well as third party applications so employees can access everything they need at work.
Join our Customer Onboarding Webinars, for an accelerated & successful implementation of SAP SuccessFactors solutions!
Whether SAP SuccessFactors is new to you or your organization, we are excited to welcome you to the SuccessFactors Family! Join our monthly Customer Onboarding webinar to learn about the resources that can help achieve a quick and successful go-live with SAP SuccessFactors solutions.
To secure your spot on our upcoming webinars, simply visit here to explore our global schedule.
We look forward to seeing you there!
Product Documentation
Find administration and configuration guides for SAP SuccessFactors products
Visit the Help Portal
SAP SuccessFactors Onboarding Resource Center
Whether SAP SuccessFactors is new to you or your organization, we are excited to welcome you to the SAP SuccessFactors Family! The role of the SAP Onboarding Center is to help you accelerate adoption of your SAP SuccessFactors solutions.
Explore our Onboarding Resource Center and join our monthly Customer Onboarding Webcast series. Discover best practices and resources to help you prepare for and achieve a quick and successful go-live with your SAP SuccessFactors solutions.
SuccessFactors Support by Product
Find KBAs, guided answers, and support content related to each SuccessFactors solution
Support by Product landing page