Artificial Intelligence and Machine Learning at SAP
Become an intelligent, sustainable enterprise with built-in artificial intelligence capabilities for your core business processes.
In 1H 2024, we are thrilled to introduce more than 25 new AI capabilities to enable better employee experiences and new levels of productivity.
SAP announced AI advancements in its supply chain solutions, including the AI copilot Joule, that will unleash a transformative wave of productivity, efficiency and precision in manufacturing. AI-driven insights from real-time data will help companies use their own data to make better decisions across supply chains, streamline product development and improve manufacturing efficiency.
Get ready for a firework of SAP Business AI product innovations! From Joule, SAP’s generative AI copilot, to SAP applications and SAP Business Technology Platform – there are so many things we have in store for you – relevant to your business, and responsible by design.
Take a closer look at what our teams delivered the past two quarters and benefit from real-world results!
Take the product tour to experience the power of application development with SAP Build Code.
Read the announcement about the SAP HANA Cloud vector engine.
SAP and NVIDIA announced a partnership expansion focused on accelerating enterprise customers’ ability to harness the transformative power of data and generative AI across SAP’s portfolio of cloud solutions and applications. The companies are collaborating to build and deliver SAP Business AI, including scalable, business-specific generative AI capabilities inside the Joule copilot from SAP and across SAP’s portfolio of cloud solutions and applications – all of which are underpinned by the SAP generative AI hub.
SAP’s generative-AI assistant, the Joule copilot, is coming to the SAP Analytics Cloud solution to automate the creation and development of reports, dashboards, plans and more. Joule will also be available with the SAP Datasphere knowledge graph, allowing business users to ask both open-ended and specific questions and get instant and well-documented answers.
Available through the SAP Early Adopter Care program, Joule, our AI-powered copilot, can redefine user interaction, streamline business processes, and enhance productivity. It can offer quick, contextual access to content and applications; users can simply ask Joule for guidance and get pointed in the right direction.
At SAP, we view AI not as a standalone technology, but as an integrated part of our business applications that infuses intelligence natively into business processes.
Dive deeper into various aspects of SAP’s approach to generative AI and its technical underpinnings with this blog post, the first of a series with Dr. Philipp Herzig, Chief AI Officer.
SAP Business AI. AI built for business.
SAP provides AI capabilities embedded in our applications, empowering your business processes with AI that's as intuitive as it is flexible and powerful. While SAP's unwavering commitment to responsibility ensures trust and compliance is in every interaction.
Relevant
Enhance business performance from day one with AI embedded into SAP applications across your business processes.
Reliable
Optimize business outcomes with AI based on real data from your business and industry – refined by SAP.
Responsible
Put responsible and trusted AI into practice with AI grounded in the highest ethics, security, and privacy standards.
Implement SAP Business AI Across Your Business
Benefit from SAP Business AI built into your core business processes — connecting finance, supply chain, procurement, sales, marketing, human resources, IT and industries.
Finance with AI
- Reduce days sales outstanding with intelligent invoice matching
- Submit expenses efficiently with receipt scanning and form-filling processes
- Explore AI in finance
Supply Chain with AI
- Predict customer demand reliably with demand planning
- Improve quality with intelligent anomaly detection and visual inspections
- Explore AI in supply chain
Human Resources with AI
- Connect individual skills, attributes, strengths, and preferences to both people and experiences
- Complete tasks faster with an AI copilot
- Generate recruiting job descriptions & interview questions
- Explore AI in HR
Procurement with AI
- Provide content recommendations for accelerating enterprise category strategy development
- Intelligent cost estimates for trip planning
- Faster itemization of hotel receipts
- Identify highly qualified talent in less time with intelligent resume analysis
- Provide recommendations of material groups for centrally managed demands
- Explore AI in procurement
Sales & Service with AI
- Generate account synopsis, lead booster, draft email response, and case summary
- Add value and drive productivity of your SAP CX products
- Create sales orders efficiently from unstructured data
- Monitor recommendations for sales document completion
- Explore AI in sales & service
Marketing with AI
- Offer relevant recommendations based on customer behavior, purchase history, and browsing patterns
- Deliver messages at the right time and in the right channel to increase customer engagement
- Explore AI in marketing
Industries with AI
- Streamline the quotation process and e-commerce customer experience for configurable products
- Explore AI in industries
IT & Cross Functions with AI
- Seamless access to SAP Help Portal content with a copilot
- Lower the barrier to work with analytics using natural language
- Low code app development and automation
- Automate business document processing use cases
- Combine LLMs with company-specific, real-time data and business process know-how
Visit SAP.com and explore additional AI scenarios available for your business.
Generative AI at SAP
At SAP, we integrate generative AI with extensive industry-specific data and deep process knowledge to create innovative AI capabilities for the SAP applications you use every day. It’s built-in, relevant to your business, and responsible by design.
Browse our generative AI roadmap
Follow the free openSAP course
Go one step further by implementing Retrieval-Augmented Generation (RAG) use cases on SAP BTP using SAP Cloud Application Programming (CAP) model.
Get started with our reference architecture
Learn how SAP is addressing both the use of generative AI and its security challenges.
Read the cybersecurity strategy paper
Joule, SAP's Generative AI Assistant
Joule revolutionizes how you interact with SAP business systems, making every touchpoint count and every task simpler.
- Streamline tasks with an AI assistant that knows your unique role and acts as your work copilot across SAP applications.
- Get quick answers and smart insights on-demand, facilitating faster decision-making without bottlenecks.
- Just ask and get tailored content to jumpstart your work. Generate job descriptions, receive coding assistance, and more.
Maintain full control over decision-making and your data privacy while accessing generative AI in a safe environment.
AI Foundation on SAP BTP: Infuse AI Into Your SAP Applications & Extensions
AI Foundation on SAP BTP is SAP’s all-in-one AI toolkit, offering developers AI that’s ready-to-use, customizable, grounded in business data, and supported by leading generative AI foundation models.
Read more
Ready-to-use AI models pre-trained on business-relevant data
Get started with SAP AI Services
Train, deploy, and run AI models at scale without compromising data privacy or cost-effectiveness
Get started with SAP AI Core and SAP AI Launchpad
Ground AI in your unique business data and context
Get started with SAP HANA Cloud and SAP Datasphere
Fast-track your generative AI development
The generative AI hub provides tooling for prompt engineering, experimentation, and other capabilities to accelerate the development of your SAP BTP applications infused with generative AI, in a secure and trusted way. AI development teams can submit a prompt to multiple LLMs, compare the generated outcomes to identify the best-suited model for the task, and gain greater control and transparency with the built-in prompt history.
Trusted & Responsible AI
Our guiding principles of responsibility and trustworthiness serve as a roadmap for building AI-enabled software that is transparent, safe, and designed to protect your data and privacy.
- Read SAP's Global AI Ethics Policy
- Read SAP's Guiding Principles for AI
- Read the SAP AI Ethics Handbook to know how to apply the SAP Global AI Ethics policy
- Follow the free openSAP course on AI Ethics at SAP and earn a badge!
Join the AI/ML Group on SAP Community and Interact with AI Enthusiasts
It has never been a more exciting time for AI! Generative AI and large language models (LLMs) are dominating headlines and making AI a part of every business conversation.
Be part of our new public group for AI enthusiasts and dive into a vibrant community of SAP experts dedicated to exploring the limitless possibilities of AI. Connect with like-minded individuals from diverse backgrounds, share your knowledge, and stay updated on the latest AI use cases, trends and breakthroughs, such as LLMs, prompt engineering, knowledge graphs, responsible AI and more.
Whether you're a seasoned AI professional or just beginning your AI journey, our group offers a welcoming space to collaborate, learn, and shape the future of AI at SAP together.