Joule
Joule, SAP’s generative AI copilot, revolutionizes how you interact with your SAP business systems, making every touchpoint count and every task simpler.
At Microsoft Ignite, SAP and Microsoft are highlighting their collaborative vision to redefine workplace productivity through the seamless integration of SAP’s AI copilot, Joule, and Microsoft 365 Copilot.
Every employee’s story is unique. And with the power of AI, organizations can now tailor every individual’s experience, empowering them to lead with a people-first, modern approach.
With strong global core HR, embedded AI capabilities, and a unified skills foundation, SAP SuccessFactors HCM helps organizations boost efficiencies, encourage growth and development, and set up for the future.
SAP continues to ground artificial intelligence innovations to real business results through Joule, its generative AI copilot.
This week, SAP announces significant enhancements to Joule by introducing collaborative AI agents, expanding its capabilities across many lines of business and embedding it more deeply within SAP’s portfolio.
This year at SAP TechEd, we extended our business AI strategy with a greater focus on transforming how businesses operate through autonomous, collaborative AI agents. Seamlessly infused into our AI copilot Joule, these agents span across business processes, breaking down silos and enhancing cross-functional collaboration.
As a world-leader in understanding of how businesses and organizations run around the globe
SAP is embedding its generative AI copilot Joule across the SAP Ariba source-to-pay solution portfolio to make it easier for customers to manage routine inquiries, such as status updates, summarization and frequently asked questions. Generative AI will be further infused in SAP Ariba solutions to recommend buying bundles and provide comprehensive supplier summaries.
We are thrilled to announce new enhancements of SAP Build, combining the power of ABAP development, more generative AI capabilities, as well as deeper integration with SAP S/4HANA and other business applications. SAP Build streamlines extension creation and accelerates ERP modernization. It connects all SAP development tools — ABAP, Java, JavaScript, and low-code — so teams can collaborate easily regardless of skill set.
What is Joule?
Joule revolutionizes how you interact with your SAP business systems, making every touchpoint count and every task simpler.
Simply ask a question or frame an issue to receive intelligent answers drawn from the wealth of business data across the SAP portfolio and third-party sources, retaining context.
Product Benefits & Available Integrations
Faster work: Accelerate every process with a single AI copilot to get comprehensive insights and perform tasks across all your SAP solutions.
Smarter insights: Get instant insights grounded in your business data and enriched by your business context.
Better outcomes: Elevate outcomes across the business by generating content tailored to your role, from job descriptions to code, and beyond.
Human control: Choose when and how AI performs complex tasks to focus your efforts and maintain full control of decisions, data privacy, and security.
Read the product documentation
Today, Joule is already embedded in HR, finance, ERP, sales, services, marketing, and commerce applications, transforming how employees, managers, accountants, field personnel, and front-office professionals work. By the end of this year, 80% of the most frequently performed transactions across SAP business applications will be fully automated with Joule.
Document Grounding in Joule
Employees can use Joule to get answers to natural-language questions about their organization’s HR policy documents in SAP SuccessFactors, saving time and enhancing the overall employee experience. And Joule provides an easy, conversational way for employees to ask questions and complete HR processes related to their personal HR and talent data.
These benefits are enabled by Joule’s new document grounding capability, which can provide more comprehensive responses by drawing from business documents located in SAP and third-party repositories such as Microsoft SharePoint. This capability deepens how Joule reliably delivers answers grounded in customers’ structured and unstructured business data.
Coming Soon: Collaborative AI Agents in Joule
Joule’s agents go beyond personal productivity to unlock new value across business functions. Joule breaks down silos by combining agents that are experts in supply chain, procurement, finance, and more to drive efficiency across business processes. The first Joule agents will be available by the end of 2024, with more to come, and custom agents with Joule studio in SAP Build will be available in early 2025.
Joule studio in SAP Build will help you extend and customize Joule's benefits to your organization-specific workflows. Build custom skills with drag-and-drop tools and integrate Joule with third-party solutions.
Coming Soon: Joule for Consultants
SAP is bringing new consulting capabilities to Joule, its generative AI copilot, aimed at simplifying SAP implementations for partners. The new consulting capability, leveraging the NVIDIA NeMo Retriever microservice, draws insights from SAP product documentation and the SAP community to provide consultants with vital information through natural language interactions. This capability is especially critical for supporting customers transitioning to SAP S/4HANA Cloud as part of the RISE with SAP program, helping to accelerate implementation projects and save money.
Coming Soon: Joule’s ABAP Developer Capabilities
Developer capabilities in the ABAP programming language in the Joule copilot can boost productivity and simplify the extension of SAP applications. Explore real-world use cases, upcoming releases, and ways Joule capabilities – such as generating ABAP business objects, completing and explaining code, and creating unit tests – can transform your development process. See how Joule can enhance everyday work and support clean core implementations.
Discover Joule's ABAP developer capabilities. Hear about detailed use cases, the generative AI road map, and insights on how these advancements can boost your productivity as a developer in your daily tasks.
Coming Soon: Joule to Integrate with Microsoft Copilot for a Unified Work Experience
A first-of-its-kind integration of Joule and Microsoft 365 Copilot will boost employee productivity with seamless copilot assistance. Users can choose the copilot that best supports their active workflow and still access many of the other copilot’s skills.
Coming Soon: Joule on Mobile Devices
Joule will integrate with SAP mobile applications to help your on-the-go employees keep time-sensitive work moving. Joule's mobile experience will begin with SAP Mobile Start and include assistance with approvals, feedback, and more.
Extend Joule with Your Own Skills
Extend Joule, SAP’s AI copilot, so that it responds to your custom prompts and can perform actions that you define. Using the SAP Build's low-code design environment, define new skills for Joule, such as updating an invoice so user’s can simply ask Joule to “add a discount to this invoice”.
Let's discover various use cases, as well as SAP's vision for integrating advanced generative AI capabilities and AI agents.