Getting started

What is Joule?

Joule is an AI copilot that’s grounded in your business data and infused with AI agents to proactively assist your employees in every cloud application they use while automating complex processes.

Accelerate end-to-end business processes
Joule Agents perform autonomous tasks and work together through multistep workflows across all areas of your business including supply chain, procurement, and finance to deliver connected, enterprise-wide business outcomes.

Drive productivity with interoperable AI
Joule provides your employees with always-on assistance in any cloud application through insights, workflow automations, and a seamless AI user experience.

Meet every business need
Joule Studio in SAP Build enables developers to build and deploy skills and AI agents that tailor Joule to company-specific needs.

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Explore available Joule integrations

Joule Agents

Joule Agents are AI systems that autonomously plan and execute multi-step workflows, collaborating to connect departments, speed decisions, and streamline processes.

  • Joule Agents are informed by SAP’s 50 years of business process expertise
  • SAP Knowledge Graph, which encodes SAP’s business expertise, uniquely grounds Joule Agents in the relevant business processes for their purpose
  • Process grounding enables Joule Agents to reach further across your business and do more

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Introducing Assistants in Joule and Smarter Ways to Work with Business AI

Meet the new Assistants in Joule, the next evolution in Business AI, which helps people work smarter, faster, and more intuitively across every enterprise function. 

In this SAP Connect 2025 demo, see how the new Assistants in Joule bring the power of generative AI directly into business workflows. 

Built on SAP Business Technology Platform and powered by SAP Business AI, these contextual assistants understand your role, anticipate your needs, and deliver insights when and where you need them.

SAP Joule for Consultants

SAP Joule for Consultants is a conversational AI solution that accelerates SAP cloud transformations with expert guidance from SAP’s most comprehensive and expertly curated knowledge base.

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Read the KPMG story

Joule Studio

Joule Studio is a capability in SAP Build that allows organizations to create and deploy custom Joule agents and skills that automate workflows and improve efficiency across SAP and non-SAP systems.

  • Build AI agents and skills that understand and solve business problems
  • Enable AI agents to interact and seek input from users on crucial decisions
  • Orchestrate multiple AI agents to address complex business challenges
  • Accelerate development with powerful and intuitive low-code tools

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Take a product tour

Omnipresent Joule: Your Business AI Assistant Available in Every Application

See how SAP’s AI assistant, Joule, powered by WalkMe, transforms your workday by being available in every application you use, from ServiceNow to Gmail, LinkedIn, and SAP. Watch as Joule instantly summarizes urgent supply chain issues, recommends actions, automates RFPs, and notifies you across platforms—all in real time—so you can resolve challenges faster and focus on what matters most.

Joule and Microsoft 365 Copilot

SAP and Microsoft are redefining workplace productivity by integrating Joule and Microsoft 365 Copilot seamlessly.

Employees can access either Joule or Microsoft 365 Copilot to complete tasks and retrieve data across both SAP and Microsoft environments.

Read the announcement