Joule

Joule, SAP’s generative AI copilot, revolutionizes how you interact with your SAP business systems, making every touchpoint count and every task simpler.

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What is Joule?

Joule revolutionizes how you interact with your SAP business systems, making every touchpoint count and every task simpler.

Simply ask a question or frame an issue to receive intelligent answers drawn from the wealth of business data across the SAP portfolio and third-party sources, retaining context.

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Product Benefits & Available Integrations

Faster work: Accelerate every process with a single AI copilot to get comprehensive insights and perform tasks across all your SAP solutions.

Smarter insights: Get instant insights grounded in your business data and enriched by your business context.

Better outcomes: Elevate outcomes across the business by generating content tailored to your role, from job descriptions to code, and beyond.

Human control: Choose when and how AI performs complex tasks to focus your efforts and maintain full control of decisions, data privacy, and security.

Read the product documentation

Today, Joule is already embedded in HR, finance, ERP, sales, services, marketing, and commerce applications, transforming how employees, managers, accountants, field personnel, and front-office professionals work. By the end of this year, 80% of the most frequently performed transactions across SAP business applications will be fully automated with Joule.

Explore available Joule integrations in SAP solutions

Joule with SAP Mobile Start

Where previously a few taps opened up access to business power, a simple question is now all it takes. SAP is integrating the AI copilot Joule into its increasingly popular SAP Mobile Start app, enabling users with smartphones or tablets to interact with SAP applications in natural language.

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Document Grounding in Joule

Employees can use Joule to get answers to natural-language questions about their organization’s HR policy documents in SAP SuccessFactors, saving time and enhancing the overall employee experience. And Joule provides an easy, conversational way for employees to ask questions and complete HR processes related to their personal HR and talent data.

These benefits are enabled by Joule’s new document grounding capability, which can provide more comprehensive responses by drawing from business documents located in SAP and third-party repositories such as Microsoft SharePoint. This capability deepens how Joule reliably delivers answers grounded in customers’ structured and unstructured business data.

Set up Document Grounding

Read the blog by our product manager

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Coming Soon: Collaborative AI Agents in Joule

Joule’s agents go beyond personal productivity to unlock new value across business functions. Joule breaks down silos by combining agents that are experts in supply chain, procurement, finance, and more to drive efficiency across business processes. The first Joule agents will be available by the end of 2024, with more to come, and custom agents with Joule studio in SAP Build will be available in early 2025.

Joule studio in SAP Build will help you extend and customize Joule's benefits to your organization-specific workflows. Build custom skills with drag-and-drop tools and integrate Joule with third-party solutions.

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Watch the demo of Joule studio in SAP Build

Coming Soon: SAP Consulting Capability in Joule

Increase project margins and firm capacity by making your consultants more efficient at SAP implementations and cloud transformations. Save consultants up to one and a half hours per day with reliable generative AI assistance grounded uniquely in the most comprehensive and up-to date knowledge base of SAP-focused content. General availability is planned for Q2 2025. Please register on this page to express interest in the limited early access program during Q1 2025 or to receive updates on the product release.

Learn more and register now

Coming Soon: Joule’s ABAP Developer Capabilities

Developer capabilities in the ABAP programming language in the Joule copilot can boost productivity and simplify the extension of SAP applications. Explore real-world use cases, upcoming releases, and ways Joule capabilities – such as generating ABAP business objects, completing and explaining code, and creating unit tests – can transform your development process. See how Joule can enhance everyday work and support clean core implementations.

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Discover Joule's ABAP developer capabilities. Hear about detailed use cases, the generative AI road map, and insights on how these advancements can boost your productivity as a developer in your daily tasks.

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Coming Soon: Joule to Integrate with Microsoft Copilot for a Unified Work Experience

A first-of-its-kind integration of Joule and Microsoft 365 Copilot will boost employee productivity with seamless copilot assistance. Users can choose the copilot that best supports their active workflow and still access many of the other copilot’s skills.

Read the announcement

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Extend Joule with Your Own Skills

Extend Joule, SAP’s AI copilot, so that it responds to your custom prompts and can perform actions that you define. Using the SAP Build's low-code design environment, define new skills for Joule, such as updating an invoice so user’s can simply ask Joule to “add a discount to this invoice”.

Let's discover various use cases, as well as SAP's vision for integrating advanced generative AI capabilities and AI agents.