SAP Business AI
Boost productivity with the most powerful AI and agents fueled by the context of all your business data.
At its annual SAP Sapphire conference, SAP unveiled innovations and partnerships that put the power of Business AI in every user’s hands, revolutionizing the way work gets done. From a virtually omnipresent Joule assistant to an expanded network of Joule Agents that work across systems and lines of business, SAP heralds a new era that democratizes access to Business AI and can drive productivity gains of up to 30 percent.
At SAP Sapphire, Amazon Web Services, Inc. and SAP announced the launch of a new AI Co-Innovation Program to help partners build generative artificial intelligence applications and agents that help customers rapidly solve real-time business challenges.
SAP is excited to announce our expanded partnership with Cohere, a leader in secure, enterprise-grade AI. Together, we plan to bring Cohere’s powerful generative and advanced retrieval models to the SAP ecosystem, starting with its Rerank model, and extending evaluations with Command, Embed to enrich our product suite, playing an important role in powering agentic AI experiences.
To bring AI advancements to the enterprise sector, researchers working on training and benchmarking the performance of these models in an enterprise setting need realistic tabular data. That’s why SAP developed “Sales Autocompletion Linked Business Tables” (SALT), a curated dataset that includes anonymized data from a customer’s enterprise resource planning (ERP) system. SALT is specifically designed to support researchers working on AI models for real-world business contexts and can be accessed on Hugging Face and GitHub.
When we said 2024 was only the beginning, we meant it. This year will be the most ambitious year for SAP Business AI yet, with a target of 400 embedded AI use cases across our cloud portfolio.
Deep dive into the latest SAP Business AI features released in Q1 2025
As part of our ongoing partnership with Google Cloud, SAP is enabling the next wave of enterprise AI by contributing to the new Agent2Agent (A2A) interoperability protocol. Also announced: the expansion of Google Gemini models in SAP’s generative AI hub and the use of Google’s video and speech intelligence capabilities to support multimodal retrieval-augmented generation (RAG) for video-based learning and knowledge discovery in SAP products.
As the largest participant using SAP Joule for Consultants as part of the current early access program, KPMG is empowering its consultants to scale complex IT and transformation projects for clients globally with generative AI and deep industry expertise.
Why SAP Business AI?
AI that fits into the flow of work
Drive efficiency across every business function with access to over 230 AI-powered scenarios—expanding to 400 by the end of 2025. With Joule, you can complete navigational and transactional tasks up to 90% faster.*
Explore AI features
One AI operating system for all SAP Business AI technologies
Accelerate AI-driven innovation, boost developer productivity, and simplify AI operations with a complement of tools to build, extend, and orchestrate AI solutions at scale—all in one system.
Explore AI Foundation
Omnipresent, always-on, proactive AI experience
Harmonize the AI experience across every cloud application in your business with an intuitive user interface that proactively serves AI into every workflow.
Explore Joule
Boost productivity with AI agents
Tackle your unique business challenges fast with agents grounded in your data and powered by deep business process expertise—delivered out of the box or custom built using agent builder.
Explore Joule Agents
*Numbers assumed for consumer products company, €1bn in revenue, and 2,000 employees. Annual benefits result from one or more value drivers. Source: SAP Value Benchmarking.
Be more productive, faster, across every team in your business
Create tangible value across every part of your business, from supply chain to finance, procurement, HR, sales, and more.
Build a more agile, resilient, and customer-centric supply chain with AI.
Explore Business AI for supply chain
Grow revenue, manage risk, optimize working capital, and ensure compliance with AI for finance
Drive the success of every employee and achieve organizational agility with AI for human resources
Optimize spend, reduce risk, and maximize efficiency with AI for procurement
Boost sales productivity and deliver exceptional service with AI for sales and service
Optimize customer targeting and engagement with AI in marketing and e-commerce
Accelerate product development and innovation with AI for IT and developers
Explore the SAP Business AI feature catalog to find the latest capabilities available for your business.
Joule
Joule is an AI copilot that’s grounded in your business data and infused with AI agents to proactively assist your employees in every cloud application they use while automating complex processes.
Joule Agents
Joule Agents are AI systems that autonomously plan and execute multi-step workflows, collaborating to connect departments, speed decisions, and streamline processes.
AI Foundation
AI Foundation is the backbone of SAP’s AI technologies and provides comprehensive developer tools to build, extend, and run custom AI solutions at scale—all in one system.
- Build and extend custom AI solutions and explore AI models with comprehensive AI development and orchestration tools seamlessly integrated with AI Foundation to enhance your business apps.
- Streamline development, deployment, and management tasks with a single, cohesive platform and improve collaboration with an intuitive interface and central operations portal.
- Govern AI deployments with built-in security, ethical guidelines, and robust orchestration capabilities. Optimize resource allocation for cost savings and strategic resilience.
Trusted & Responsible AI
At SAP, we care deeply about the impact of AI on the well-being of people, the health of our customers’ businesses, and society and economies. We address bias and discrimination concerns when designing AI into our applications, and work to be transparent and explainable. We uphold our highest standards with respect to data privacy, data protection, and cybersecurity.
- Read SAP's Global AI Ethics Policy
- Read SAP's Guiding Principles for AI
- Read the SAP AI Ethics Handbook to know how to apply the SAP Global AI Ethics policy
- Complete the learning journey
SAP has recently updated its global AI ethics policy by adopting the 10 guiding principles of the UNESCO Recommendation on the Ethics of Artificial Intelligence.