SAP Sales and Service Cloud

New Launch: SAP Customer Influence!

We are pleased to announce the launch of a new continuous influence session on the SAP Customer Influence Platform. This session allows you to submit and vote on product improvement ideas. Join below using your existing SAP S-User credentials:

SAP Sales and SAP Service Cloud Version 2 & SAP Enterprise Service Management

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SAP Product Inspiration Video Series for Industries & Intelligent CX

We recently released more product inspiration video content highlighting the latest innovations and AI-powered business scenarios for Intelligent CX by SAP. For more, explore:

Introductory Blog | Wave 1 | Wave 2 | Wave 3 | Wave 4 | Wave 5 | Wave 6

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SAP Sales Cloud & SAP Service Cloud Help Now Available in Multiple Languages

To provide better user experiences worldwide, a growing number of CX products (including our e-commerce, marketing, sales, and service offerings) are early adopters of SAP's new machine translation functionality. As such, SAP Help Portal is now available in 39 languages! Use the language picker next to the title banners to get help in your language of choice

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New Launch: SAP Customer Influence!

We are pleased to announce the launch of a new continuous influence session for the SAP CX AI Toolkit on the SAP Customer Influence Platform. Here you may submit product improvement requests and ideas to shape our software delivery for the SAP CX AI Toolkit. You can also vote up existing ideas posted by others and get status notifications. Join the session using your existing SAP S-User credentials.

Roadmap

Release Navigator

Webcasts: Upcoming and On-Demand

Release Notes

Release Dates & Upgrade Information

Release Ready Kit for Sales Cloud | Service Cloud

Engagement Program

Expert Webcasts

SAP Learning Sales | Service

Learning Videos Sales | Service

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Customer Community Events

Explore these role-specific Learning Journeys:

for SAP Sales Cloud Administrator

for SAP Sales Cloud Consultant

for SAP Sales Cloud Developer

for SAP Service Cloud Administrator/Consultant

for SAP Service Cloud Business User

for SAP Service Cloud Developer

...See also SAP Learning link list (right toolbar) for more Learning Journey-based, product e-learning opportunities

Discover how customers around the globe are using SAP Sales and Service Clouds to transform their businesses:

Click for Customer Stories