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Events

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Explore SAP

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Join the Energy and Utilities Espresso Sessions

Coming up next:

From Grid to Edge: Unlocking Energy Flexibility with SAP Distributed Energy Resources on June 16

Latest Innovations and Autonomous Asset Management for Utilities on June 23

New Utilities CX Sales Process on July 7

Migration from SAP C4X to SAP Service Cloud Version 2, utilities add-on taking place on August 11

What is Autonomous Enterprise for Utilities?

Utilities companies operating at the edge of reliability, sustainability, and customer expectation are sitting on enormous operational intelligence, but most of it remains siloed, acted on too late, or never connected to the decisions that matter most. The Autonomous Enterprise is how SAP is changing that.Read the article

SAP S/4HANA 2025: What’s in it for the Utilities Industry?

Get an overview of the main innovations dedicated to the utilities industry that are new with SAP S/4HANA 2025. The latest release introduces conversational search powered by Joule, along with enhanced extensibility and integration capabilities. It also embeds market process management and prepayment directly into the core, removing the need for add-ons.

Read the latest blog post

Utilities Key Topics

Discover SAP S/4HANA Utilities Overview

Discover the value you can realize with SAP S/4HANA.

SAP S/4HANA 2025:

SAP S/4HANA 2025 FPS1: What's in it for the Utilities Industry?(blog post)

SAP S/4HANA 2025: What's in for the Utilities Industry? (blog post)

SAP S/4HANA 2025 Innovations: Customer Field and Logic (demo video)
SAP S/4HANA 2025 Innovations: Overview & Generative AI Copilot (demo video)

SAP S/4HANA 2023:

SAP S/4HANA 2023: What's in it for the Utilities Industry

SAP S/4HANA 2023 FPS3: What's in it for the Utilities Industry (February 2025)

SAP S/4HANA Innovations: SAP Datasphere & SAP Analytics Cloud Utilities Content Package (Q4 2024)

SAP S/4HANA Utilities 2023: Innovations (October 2024)

SAP S/4HANA 2023 Innovations: Enhanced Data Environments in Customer Engagement

SAP S/4HANA Utilities - Innovations: Custom Field Extensions

SAP S/4HANA Utilities Further Innovations

In this series, you will learn about the various innovations of SAP S/4HANA Utilities. Holger Schweinfurth will guide you through them using hands-on system demos:

SAP S/4HANA Utilities 2025 FPS01 Display of Time Series Data

SAP S/4HANA 2025 FPS01: Enterprise Search

SAP S/4HANA 2025 Utilities 2025: Budget Billing Plans in the Business Partner Financial Overview App

SAP S/4HANA 2025 Innovations

SAP S/4HANA Introduction and SAP Fiori Roles

SAP S/4HANA Analytics

SAP S/4HANA Machine Learning and BPEM Integration

SAP S/4HANA Customer Engagement

SAP S/4HANA 2023 Innovations: Business Process Exception Management App

Windmills and solar park in evening atmosphere

Distributed Energy Resources

SAP Distributed Energy Resources (SAP DER) can provide a trusted data backbone that helps unify technical assets with commercial agreements, transforming millions of prosumer devices into coordinated services. From energy sharing and dynamic pricing to cloud-native and interoperable flexibility markets, the solution can connect meters, markets, and customers to enable business models such as energy communities, virtual power plants, and demand response. Combined with a curated ecosystem of specialist technology partners, SAP empowers utilities to own their energy transition. Article: SAP Distributed Energy Resources Enables the Energy Flexibility Market

Blog: Driving the Future of Energy Flexibility with SAP Distributed Energy Resources

Join the SAP Distributed Energy Resources Partner Collaboration Space

Espresso Session Recording: Unlocking Energy Flexibility with SAP Distributed Energy Resources

Video: DER Partners at the SAP for Energy and Utilities Conference 2026

SAP Energy Park

Experience first-hand SAP’s solutions integrated into renewable energy systems like E-Mobility, power plants, and solar panels with innovative technology at our SAP Energy Park. Get inspired by real-world applications that are driving the energy transition forward!

SAP Energy Park: Launch of New Use Cases

Explore the showcases with the app

SAP Espresso Session - Explore the highlights of the SAP Energy Park

Experience Innovation and Sustainability: Introducing the SAP Energy Park

From Energy Consumer to Prosumer: Read about the S.MART Energy Shop showcase

How EV Charging Enters Our Daily Life - Energy Retail Case

Watch the SAP Energy Park video

Request a tour

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Customer Experience Management for Utilities

Espresso Session Recording: Migration from SAP Cloud for Customer (C4C) to SAP Service Cloud Version 2, Utilities Add-on

Espresso Session Details Blog:

Migration from C4C to SAP Service Cloud Version 2, utilities add-on

Espresso Session Recording: Utilities CX Reloaded: The New Sales Process Explained

FAQ:

Utilities Sales Process in SAP Sales Cloud and SAP Service Cloud V2

Espresso Session Recording: Turning Utility Customer Data into Business Value with SAP Customer Data Platform

Espresso Session Recording: SAP Engagement Cloud – Personalized Engagement for Modern Utilities Companies

Asset Management

Susanne Bottemanne and Navin Prasannam are our asset management experts in the Industry Business Unit Utilities. Read the blog posts and watch the recent recordings of the Espresso Session:

Espresso Session Recording: Latest Innovations and Autonomous Asset Management for Utilities

Espresso Session Recording: Smarter Asset Management for Utilities with AI

Espresso Session Recording: Powering the Future: SAP Field Service Management for Energy and Utilities

Customer Story: EDF Power Solutions: Making work simpler, safer, and more efficient for solar and wind energy technicians with SAP Field Service Management

Customer Story: ONTRAS Enhances Reliability and Worker Safety with SAP Field Service Management