Situation Handling is a framework in SAP S/4HANA and SAP S/4HANA Cloud that automatically detects business issues that require attention, notifies the right experts where action is required and guides the user through the resolution process.
Deploying Situation Handling in your organization is easier than you think.
Read the introductory series to find out more about the standard framework of Situation Handling and how to use it:
There are several issues that can negatively affect your business if they’re not discovered and addressed in time. From upcoming deadlines, pending approvals, or expiring contracts, to warning and error messages generated during application jobs.
Check our standard situation templates for Situation Handling in SAP S/4HANA and SAP S/4HANA Cloud and identify the use cases that are relevant for you.
Here are a few examples of how Situation Handling is used for various lines of business:
Finance
Invoice Skipped in Payment Advice
Errors and Warnings in Allocation Runs
GR/IR Processor was Changed
GR/IR Deviation Exceeds Threshold
Sales
Sales Quotation Is Close to Expiring
Sourcing and Procurement
Contract is Ready as Source of Supply
Catalog Item Proposal Is Ready to Use
Quantity Deficit in Supplier's Delivery
Low Number of Quotations Received
Supply Chain
Physical Inventory Monitoring
Manufacturing
Stock Transport Order Overdue
Is the use case that you're looking for not available in the list of SAP delivered situation templates? Don't worry! You can define your own use cases through the extended framework of Situation Handling.
Curious how? Find out how to model your custom use cases in this dedicated blog post series: