SAP Fiori for SAP S/4HANA

SAP Fiori for SAP S/4HANA is the user experience that delivers innovation to business users including: intelligent technology use cases; new processes; embedded analytics; and mobile device access. SAP Fiori for SAP S/4HANA delivers more than 3K SAP Fiori apps collected into more than 600 business roles. Manage the pace of change by complementing SAP Fiori apps with more than 10K classic User Interfaces. The SAP Fiori launchpad is your business users entry point to apps, UIs, and central features such as Search and Notifications and much more. Join the journey to scope, activate, explore, refine, and grow your SAP S/4HANA user experience.

FAQ for business users

I'm new to SAP Fiori - where do I find tips and tricks to make the most of personalization?

When you first login as a new user you will see the Quick Tour that introduces you to the experience. Once you close the quick tour, you can get back to it at any time using the Help "?" icon in the top right hand corner.

Use the Help "?" icon to get terms, tips, tutorials, and guided tours for whatever app you are using and for the launchpad itself.

You will also find a number of useful tips in the video at SAP Fiori: Tips & Tricks for Users of SAP S/4HANA on how to make the most of personalization

You will also find more suggestions in the interactive User Guide for the SAP Fiori launchpad

What can I do with the new My Home Page for SAP S/4HANA

The new My Home Page has several components that you can control to make your day more efficient.

To Do's: Workflow tasks and Situations you need to handle

Pages: Your favorite pages. You can nominate up to 8 favorite pages.

Apps: Your favorite apps, most used apps, and recently used apps. You can group your favorites if you wish and assign a color to the group. Apps take on the color code of the related favorite page.

Insights: Tiles and Cards.

Your administrator may limit some features. To find out more refer to SAP Fiori for SAP S/4HANA - Empowering Your Homepage: Enabling My Home for SAP S/4HANA 2023 FPS01

How can a user easily know which system they are working in?

From SAP S/4HANA 2023, you can turn on the System Information Bar via your Launchpad Configuration Parameters (SYS_INFO_BAR and SYS_INFO_BAR_COLOR). This is a color-coded bar that appears at the top of the screen with the system id and client of your current system. Refer to SAP User Experience Update: What’s New for SAP S/4HANA 2023 (Private Cloud and On-Premise)

FAQ for business process experts and functional consultants

Where can I find useful resources on SAP Fiori for business process experts and functional consultants.
  1. Join the openSAP course SAP S/4HANA UX for business and functional experts
  2. Review the content and accelerators tagged as "User Experience" in SAP Activate Roadmap SAP Activate Methodology for RISE with SAP S/4HANA Cloud, private edition Refer to SAP Activate – Introducing the User Experience tag
    1. You will find the App Selection by UX Value Goal guides particularly helpful!
  3. Review the openSAP microlearning videos in the User Experience playlist for SAP S/4HANA
I'm on a SAP S/4HANA net new (greenfield) project. What can I use to help me understand and demonstrate processes?

Take a look at the SAP Signavio Process Navigator at https://me.sap.com/processnavigator

Select your solution scenario e.g. SAP S/4HANA Private Cloud Edition and release, e.g. 2023

Then use the Line of Business hierarchy to find the closest solution process.

Within your selected solution process review the Solution Process Flow Diagrams, and the Accelerators.

The Solution Process Flow diagrams show the name of the SAP Business Role at the top of each lane of the swimlane diagrams. You can find these same roles in the SAP Fiori apps library > All Apps for SAP S/4HANA > By Roles.

in Accelerators, Test Scripts are particularly useful as they include a list of the Roles (SAP Business Roles) and an Overview Table of all SAP Fiori apps and classic UIs used in the process, alongside a step-by-step example test script per use case.

FAQ - for technical consultants

How can the Technical team best support business users using SAP Fiori?

You will find lots of helpful resources for your Product Support team on the official SAP Fiori for SAP S/4HANA support page. Make sure to select your SAP S/4HANA release!

Some good first steps:

  1. Make sure all users know how to capture exact details of what app they are using (including the app id) by using the launchpad About feature. Refer to Finding the technical name of an app
  2. When users have an issue, help them capture and send you detailed information on any authorization errors, service errors, etc. by getting them to use App Support to find any session errors/warnings/failed authorizations. From App Support they can download any findings and then send them to you. Refer to App Support for the SAP Fiori Launchpad
  3. For further advice on initial recommendations review Support Best Practice Recommendations

What advice is there on how to migrate launchpad layout from Groups to Spaces and Pages

Refer to the advice in these blog posts:

  1. Migrating from groups to spaces and pages – Why, When, and Key Differences for Users
  2. How to migrate from groups to spaces and pages

P.s. If you are on SAP S/4HANA 2021 or higher, please start on Spaces and Pages. Do not use Groups.

How can I improve the performance of SAP Fiori?

Performance is a very broad topic in a web-based environment.

Our best recommendations are in the following references:

Arguably one of the most important considerations is a lean launchpad - i.e. minimize the number of roles, catalogs, apps, and search objects that are loaded on first login to the launchpad. This means:

When upgrading SAP Fiori for SAP S/4HANA, what should I consider?

Before you upgrade:

  1. There are recommendations on your options and the differences for upgrading SAP Fiori in How and why to upgrade SAP Fiori for your SAP S/4HANA solution
  2. Review the Best Practices for Upgrades and Application of Patches
  3. Understand the app lifecycle and what types of UX changes can impact you. Know what mandatory changes must be handled during upgrade versus can optionally be deferred to post-upgrade. Refer to SAP Fiori Overview - Migrate SAP Fiori Front-End Server from Standalone to Embedded System Deployment or SAP Fiori for SAP S/4HANA – Upgrade Faster – Managing app lifecycle impacts on users
  4. Before you upgrade your SAP S/4HANA release you can get a heads up on changes to your usage of SAP Fiori apps and classic UIs by running the Fiori Upgrade Impact Analysis. Refer to Upgrade Impact Analysis - Quickly identify successors for obsolete, deprecated and superseded apps
  5. Understand mandatory once-off migrations that you may need to factor into your upgrade plans, such as:
    1. Transition your SAP Fiori architecture from Standalone FES to Embedded FES. Refer to SAP Fiori for SAP S/4HANA - Transition from Standalone to Embedded Deployment in SAP S/4HANA
    2. Move parameters from SAP Web Dispatcher to Launchpad Configuration Parameters
    3. Migrate launchpad layouts from Groups to Spaces and Pages. Refer to Info Package: Making the Move from Launchpad Groups to Spaces (In SAP S/4HANA and in SAP S/4HANA Cloud, private edition)
    4. Migrate custom technical catalogs from Launchpad Designer to Launchpad App Manager. Refer to: SAP Fiori for SAP S/4HANA - Technical Catalog Migration – Why and Getting Ready for Migration and SAP Fiori for SAP S/4HANA - Technical Catalog Migration – How the migration process works