SAP Fiori for SAP S/4HANA

When you first login as a new user you will see the Quick Tour that introduces you to the experience. Once you close the quick tour, you can get back to it at any time using the Help "?" icon in the top right hand corner.

Use the Help "?" icon to get terms, tips, tutorials, and guided tours for whatever app you are using and for the launchpad itself.

You will also find a number of useful tips in the video at SAP Fiori: Tips & Tricks for Users of SAP S/4HANA on how to make the most of personalization

You will also find more suggestions in the interactive User Guide for the SAP Fiori launchpad

There are 3 main use cases for Joule with SAP S/4HANA Cloud Private Edition available for releases S/4HANA 2021 and higher:  tell me how, show me where, do that for me. .Find out all about them in Learning Video Getting Started with SAP Joule in S/4HANA Private Cloud Edition

The new My Home Page has several components that you can control to make your day more efficient.

Review Discover the SAP Fiori Launchpad to get an idea of how it works.

Dive deeper with Getting Started with Spaces and Pages

To Do's: Workflow tasks and Situations you need to handle

Pages: Your favorite pages. You can nominate up to 8 favorite pages.

Apps: Your favorite apps, most used apps, and recently used apps. You can group your favorites if you wish and assign a color to the group. Apps take on the color code of the related favorite page.

Insights: Tiles and Cards.

Your administrator may limit some features. To find out more refer to SAP Fiori for SAP S/4HANA - Empowering Your Homepage: Enabling My Home for SAP S/4HANA 2023 FPS01

From SAP S/4HANA 2023, you can turn on the System Information Bar via your Launchpad Configuration Parameters (SYS_INFO_BAR and SYS_INFO_BAR_COLOR). This is a color-coded bar that appears at the top of the screen with the system id and client of your current system. Refer to SAP User Experience Update: What’s New for SAP S/4HANA 2023 (Private Cloud and On-Premise)

1. Start with the Product Tour of SAP S/4HANA Cloud Private Edition to gain a general understanding of the types of improvements possible across mulitple line of business areas.
2. Join the openSAP course SAP S/4HANA UX for business and functional experts
3. Review the content and accelerators tagged as "User Experience" in SAP Activate Roadmap SAP Activate Methodology for RISE with SAP S/4HANA Cloud, private edition Refer to SAP Activate – Introducing the User Experience tag
   1. You will find the App Selection by UX Value Goal guides particularly helpful!
4. Review the openSAP microlearning videos in the User Experience playlist for SAP S/4HANA
5. Get access to a SAP S/4HANA Private Cloud Edition Trial or sandbox to gain hands-on experience for you and your team on your chosen SAP S/4HANA release. Refer to SAP Fiori for SAP S/4HANA – Trial system options for Private Cloud and On-Premise 
6. Learn you to extend SAP Fiori apps and features. Refer to:
   1. Learning Video Implementing Cross-App Navigation Control for Fiori Applications (“Open In” Capability) in SAP S/4HANA Asset Management

Take a look at the SAP Signavio Process Navigator at https://me.sap.com/processnavigator

Refer to SAP Fiori for SAP S/4HANA - Finding business process improvements with SAP Signavio for how to make the most of solution flow process diagrams, test scripts, apps and configuration advice for your line of business in solution scenario e.g. SAP S/4HANA Private Cloud Edition and release, e.g. 2023

The Solution Process Flow diagrams show the name of the SAP Business Role at the top of each lane of the swimlane diagrams. You can find these same roles in the SAP Fiori apps library > All Apps for SAP S/4HANA > By Roles

You can find advice in blog SAP Fiori for SAP S/4HANA – Replacing SAP Fiori apps during system conversion

1. Start with a general understanding of the key user role. Refer to: What is Key User Extensibility and Who are your Key Users. Drill down into linked blogs for examples of key user extensions.
2. Make sure you have the tools you need to make extensions. Refer to SAP Fiori for SAP S/4HANA – Yes you need SAP Fiori to Configure, Adapt and Extend SAP S/4HANA
3. Start with some easy changes such as Adapt Ui SAP Fiori for SAP S/4HANA – Yes Key Users can create default app settings for filters, tables, and charts and SAP Fiori for SAP S/4HANA – Yes Key Users can set Default Values for other Users
4. Ramp up your skills by creating different extensions for different use cases. Refer to: SAP Fiori for SAP S/4HANA – App Variants are the EASY way to control App Features
5. Then move on to more advanced use cases. You'll find plenty of tips in the course SAP S/4HANA UX for Business and Functional Experts

You will find lots of helpful resources for your Product Support team on the official SAP Fiori for SAP S/4HANA support page. Make sure to select your SAP S/4HANA release! 

Some good first steps:

1. Make sure your technical team are using the SAP Fiori launchpad themselves for operational activities. The roles Administrator (SAP_BR_ADMINISTRATOR) and Extensibility Specialist (SAP_BR_EXTENSIBILITY_SPEC) and the generated role Fiori Foundation Administrator (generated from SAP_FIORI_FOUDNDATION_ADMIN) are a good place to start.
2. Make sure all users know how to capture exact details of what app they are using (including the app id) by using the launchpad About feature. Refer to Finding the technical name of an app
3. When users have an issue, help them capture and send you detailed information on any authorization errors, service errors, etc. by getting them to use App Support to find any session errors/warnings/failed authorizations. From App Support they can download any findings and then send them to you. Refer to App Support for the SAP Fiori Launchpad
   1. Make sure you have all the latest improvements as explained in SAP Fiori for SAP S/4HANA – New improvements in App Support
   2. From SAP S/4HANA 2025, you can use the new App Inspector tool to centrally see most App Support information in one place. Refer to App Support - App Inspector now available from the Fiori Launchpad Home

4. For further advice on initial recommendations review Support Best Practice Recommendations

Make sure you know how to apply patches to your SAP Fiori (aka SAPUI5) release:

• Learning Video Patching SAP Fiori (SAPUI5) 

If you are using SAP Build Work Zone you can also refer to:

• SAP Build Work Zone - Troubleshooting
• Launchpad Content Exposure Troubleshooting

Understand architecture, prerequisites, and support tooling in SAP Build Work Zone, standard edition and Joule health checks

Learn how to troubleshoot common issues in Learning video Resolving Missing Business Roles for Joule in SAP S/4HANA Cloud Private Edition

There is consolidated advice linked to the blog Info Package: Making the Move from Launchpad Groups to Spaces (In SAP S/4HANA and in SAP S/4HANA Cloud, private edition)

Refer to the advice in these blog posts:

1. Migrating from groups to spaces and pages – Why, When, and Key Differences for Users
2. How to migrate from groups to spaces and pages

If you are on SAP S/4HANA 2021 or higher, start on Spaces and Pages.

Do not use Groups under any circumstances!

Refer to SAP Note 3500249 - SAP S/4HANA Cloud Private Edition and SAP S/4HANA: Replacement of Groups (deprecated) by Spaces and Pages

Performance is a very broad topic in a web-based environment.

Our best recommendations are in the following references:

• Top 10 Ways to Prevent Performance Issues in SAP Fiori
• Performance Optimization and Best Practice – Part 1 Tools and Tracing
• Performance Optimization and Best Practice – Part 2 Architecture & Other Considerations

Arguably one of the most important considerations is a lean launchpad - i.e. minimize the number of roles, catalogs, apps, and search objects that are loaded on first login to the launchpad. This means:

• Your business role design is a critical factor. Avoid excessive creation of catalogs versus apps.
• Consider that a lean launchpad is also a more productive and efficient user experience for business users. Avoid excessive numbers of tiles assigned to the launchpad. Refer to Recommendation for Structuring Roles, Spaces and Pages in the SAP Fiori Launchpad Based on Common User Behaviors
• Moving from Groups to Spaces and Pages provides immediate benefits for performance - as only the current entry page is loaded, which ideally should be focussed on daily tasks. You can also hide "unpin" spaces with space personalization from SAP S/4HANA 2023 FPS01 to further improve initial launchpad performance and reduce cognitive load.
• Limit the number of search objects and preferably default the search to "Search on Apps" using launchpad configuration parameters. Refer to SAP Fiori for SAP S/4HANA –Limit Search Object Access in Fiori Launchpad made easier and SAP Fiori for SAP S/4HANA - Enterprise Search Optimization

Review our advice for senior leadership on making the business case for upgrade at Embrace agility and upgrade for success

Review whitepaper Upgrading SAP S/4HANA - Why, How, and Best Practices for project teams planning/executing their upgrade and considering how to take advantage of new opportunities post-upgrade.  For latest changes refer to accompanying blog Upgrading SAP S/4HANA Cloud Private Edition - Why, How, and Best Practices guide - Version 4

For the major shifts in SAP Fiori refer to Upgrade Faster – Major shifts in SAP Fiori implementation

Before you upgrade:

1. There are recommendations on your options and the differences for upgrading SAP Fiori in SAP Fiori for SAP S/4HANA – How and Why to Upgrade SAP Fiori for SAP S/4HANA 2023 or Higher and for earlier releases in How and why to upgrade SAP Fiori for your SAP S/4HANA solution
2. Review the Best Practices for Upgrades and Application of Patches
3. Understand the app lifecycle and what types of UX changes can impact you. Know what mandatory changes must be handled during upgrade versus can optionally be deferred to post-upgrade. Refer to SAP Fiori for SAP S/4HANA – Upgrade Faster – Managing app lifecycle impacts on users.
4. Prepare for your upgrade by capturing your current launchpad content configuration in your source SAP S/4HANA system. Refer to SAP Fiori for SAP S/4HANA – Upgrade Faster - More use cases for Launchpad Content Aggregator
5. Get a heads up on changes to your usage of SAP Fiori apps and classic UIs in your target SAP s/4HANA system by running the Fiori Upgrade Impact Analysis. Refer to Upgrade Impact Analysis - Quickly identify successors for obsolete, deprecated and superseded apps
6. Plan activities for moving to successors. Know the most efficient way to transition from obsolete/deprecated apps to their successors in your target SAP S/4HANA system. Refer to SAP Fiori for SAP S/4HANA – Upgrade Faster – Why & When amend Roles with Obsolete or Deprecated Apps and SAP Fiori for SAP S/4HANA – Upgrade Faster – How to amend Roles with Obsolete or Deprecated Apps
7. Consider lifecycle changes in CDS Views that may impact custom analytics and custom-built apps. Refer to SAP S/4HANA – Upgrade Faster – Resolving CDS view lifecycle impacts
8. Understand mandatory once-off migrations that you may need to factor into your upgrade plans, such as:
   1. Transition your SAP Fiori architecture from Standalone FES to Embedded FES. Refer to SAP Fiori for SAP S/4HANA - Transition from Standalone to Embedded Deployment in SAP S/4HANA
   2. Move parameters from SAP Web Dispatcher to Launchpad Configuration Parameters. Refer to the SAP Fiori Launchpad administration guide for your SAP S/4HANA release
   3. Migrate launchpad layouts from Groups to Spaces and Pages. Refer to Info Package: Making the Move from Launchpad Groups to Spaces (In SAP S/4HANA and in SAP S/4HANA Cloud, private edition)
   4. Migrate custom technical catalogs from Launchpad Designer to Launchpad App Manager. Refer to: SAP Fiori for SAP S/4HANA - Technical Catalog Migration – Why and Getting Ready for Migration and SAP Fiori for SAP S/4HANA - Technical Catalog Migration – How the migration process works

Business roles are essentially a special type of security roles.

Security experts are no longer behind-the-scenes!

YOU have a direct impact on usability and business user adoption!

Make sure:

1. Your security role design supports your business users in their day-to-day jobs. They are your customers. After that consider support/maintenance of roles
2. You understand how Business Roles work. Refer to: SAP Fiori for SAP S/4HANA – Understanding SAP Business Roles
3. You have the tools you need. Refer to SAP Fiori for SAP S/4HANA – Overview of tools for maintaining custom launchpad content and layout
4. Refresh your knowledge of role maintenance tools for data authorizations. Don't just rely on PFCG Role Maintenance. Refer to: Getting back to Standard Proposals with SU24 Authorisation Variants and SAP Fiori for SAP S/4HANA –Finding authorization objects for SAP Fiori apps with SU24
5. You understand your role design options. Refer to SAP Fiori for SAP S/4HANA - Composite Roles in launchpad content and layout tools.
6. VERY IMPORTANT: Minimize impacts of your authorization role design on layout design (i.e. spaces and pages). Layouts are critical for usability - as they guide users to which apps/UIs they should use for their tasks.  Layouts should be designed with and/or by business stakeholders. Spaces and Pages automatically respect authorizations - i.e. unauthorized tiles are hidden, empty sections/pages/spaces are hidden. Keep the assignment of spaces to roles separate from other authorizations. This simplifies role design and prevents unintended impacts on usability.  You will find more guidance in the SAP Activate accelerator UX Adoption Workshop: Design your Launchpad Layout - Refer to SAP Fiori for SAP S/4HANA – UX Adoption accelerators updated for AI, Clean Core, and S/4HANA 2025 

You should also be careful of assumptions based on SAP GUi for Windows behaviors. For example, you should NOT assume User Logon Types will prevent login. Refer to SAP Note 3424439 - What are the user types within SAP landscape

1. Read this short guide: SAP Fiori for SAP S/4HANA – Minimum UX you need for SAP Business AI and Clean Core

2. Make sure your SAP Fiori launchpad is in place and Notifications are active and working. These are a prerequisite for many of these innovations.

• SAP Fiori for SAP S/4HANA – Which notification to use when – Workflow, Situation Handling, KPIs, etc

• SAP Fiori for SAP S/4HANA – Which notification to use when – Impact on Business Users
• SAP Fiori for SAP S/4HANA – Which notification to use when – Where and how to configure
• SAP Fiori for SAP S/4HANA – Which notification to use when – Notifications for Admins and Developers

3. Then refer to the starting points for each of these innovations. Most have some technical configuration settings that are needed + some SAP Fiori apps that need to be made available as a foundation. You can then add your use cases.

• SAP Help - Joule

• SAP Help - Intelligent Scenario Lifecycle Management (AI - Machine Learning)
• SAP Learning video Enabling the Share to Microsoft Teams functionality for SAP S/4HANA Cloud Private Edition and SAP S/4HANA
• SAP Help - Situation Handling
• SAP Help - Flexible Workflow + app Manage Workflows + Flexible Workflow Administration

Some innovations such as Joule, some SAP Business AI use cases, SAP Task Center, SAP Mobile Start require SAP Build Work Zone (standard or advanced edition) as a foundation in addition to the SAP Fiori launchpad of SAP S/4HANA. Get your SAP Fiori launchpad in SAP S/4HANA working, then focus on configuring SAP Build Work Zone before adding other innovations.

• SAP Help - SAP Build Work Zone, standard edition

Many Clean Core (upgrade-safe, no/low code preferred) techniques require SAP Fiori launchpad and SAP Fiori apps as a foundation. Make sure these are available to start exploring these new ways of extending your solution. Read this short guide:  SAP Fiori for SAP S/4HANA – Minimum UX you need for SAP Business AI and Clean Core

You may need to revisit your change and transport governance. Expect that many Key User techniques will involve key users making changes in the Development environment - Unit Test client and that changes will be transported to production.

Refer to:

• SAP Help - ABAP Platform - Implementing SAP Fiori Apps for Administrative, Configuration, and Extensibility Tasks
• SAP Help - Extensibility -
  Key User Extensibility
  

For examples refer to What is Key User Extensibility and who are your end users

If you have an idea, please raise it on the cross-topics Continuous Influence Opportunity SAP Application Development - Digital Experience.  

Read the process and timelines on the home page - there are 3 pages so use the left/right buttons to read them. 

Before submitting your idea do a quick search within the opportunity to check if it has been asked already. 

Take the time to vote up existing ideas!

Make sure you tag the idea with the closest topic so that it can be considered, e.g. Fiori Launchpad ABAP Environment,  Work Zone, etc.