SAP Crystal Solutions
These pages will provide you with valuable information around SAP Crystal Reports and SAP Crystal Server (Frequently Asked Questions, download portal, free training courses, maintenance end dates, product specific how-to guides, and many more).
SAP Crystal Reports 2025 (64 bit) and SAP Crystal Server 2025 have been launched on March 12th, 2025.
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What's new with SAP Crystal Reports 2025 (64 bit). More details here.
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Comparing SAP Crystal Reports and SAP Analytics Cloud for BI. More details here.
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Moving from SAP Crystal Reports for Enterprise to SAP Crystal Reports. More details here.
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Updated Maintenance strategy. More details here.
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Full SAP Business Intelligence Statement of Direction for on-premise products. More details here.
Free Learning Journey for SAP Crystal Reports. More details here.
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Free learning Journey for SAP BI Launchpad and SAP Central Management Console. More details here.
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Get in touch with an SAP Crystal Solutions specialist. Contact us at sales@sap.com
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Find more details about SAP Crystal Reports for Visual Studio (.NET): click here and SAP Crystal Reports for Eclipse (Java): click here
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Check 3rd party partner trainings: SAP Crystal Reports and SAP Crystal Server.
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Click on the arrow below to access to SAP Support materials and FAQ
Get into the details of the products and access all you need to know about SAP Crystal Solutions.
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Check our Frequently Asked Questions (FAQ) (free access)
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Check with our community (free access)
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Check our Knowledge Base Articles (KBAs) (may require login)
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Note that the SAP Crystal Solutions can also be installed on virtual machines in the Cloud.

Software Downloads Portal: SAP Crystal Reports
SAP Crystal Reports
Version | Highest Full Build | Download Link | End of Mainstream Maintenance |
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SAP Crystal Reports 2025 (64 bit) | Patch 100 | 31 Dec. 2027 | |
SAP Crystal Reports 2020 (64 bit) | SP 04 Patch 1200 | 31 Dec. 2026 | |
SAP Crystal Reports 2016 (32 bit) | SP 09 Patch 2100 | 31 Dec. 2022 | |
SAP Crystal Reports 2013 (32 bit) | SP 12 | 31 Dec. 2018 | |
SAP Crystal Reports 2011 (32 bit) | SP 12 | 31 Dec. 2015 | |
SAP Crystal Reports 2008 (32 bit) | SP 07 | 31 Dec. 2015 | |
SAP Crystal Reports XI R2 (2005) | SP 06 | 30 Jun. 2011 |
Notes:
• THE SOFTWARE REQUIRES A VERSION SPECIFIC LICENSE KEYCODE
• Trial and production installations use the same software. Replace the trial keycode for a production keycode to use the software for your ongoing licensed use.
• You may install the software to more than one computer for your individual, exclusive use; if others use the same installation, they are required to purchase and add their own Named User License keycode.
• For the best user experience, we always recommend to use the most recent version and highest service pack your license is valid for.
• Customers of an earlier version of SAP Crystal Reports are eligible to purchase a license of SAP Crystal Reports 2020 (64 bit) or SAP Crystal Reports 2025 (64 bit) at an upgrade discount.
• Service Packs and software patches for various versions of SAP Crystal Reports are available on this site.
• SAP Crystal Reports for Visual Studio is compatible with the following versions of Microsoft Visual Studio: 2022, 2019, 2017, 2015, 2013, 2012. Supported Platforms.
• For a different build, please contact us directly: sales@sap.com

Software Downloads Portal: SAP Crystal Server
SAP Crystal Server
Version | Highest Full Build | Download Link | End Mainstream Maintenance |
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SAP Crystal Server 2025 (Windows) | Patch 100 | 31 Dec. 2027 | |
SAP Crystal Server Clients 2025 (Windows) | Patch 100 | 31 Dec. 2027 | |
SAP Crystal Server 2020 (Windows) | SP 04 Patch 1200 | 31 Dec. 2026 | |
SAP Crystal Server Clients 2020 (Windows) | SP 04 Patch 1200 | 31 Dec. 2026 | |
SAP Crystal Server 2016 (Windows) | SP 09 Patch 2000 | 31 Dec. 2022 | |
SAP Crystal Server Clients 2016 (Windows) | SP 09 Patch 1900 | 31 Dec. 2022 | |
SAP Crystal Server 2013 | SP 12 | 31 Dec. 2018 | |
SAP Crystal Server 2011 | SP 06 | 31 Dec. 2015 | |
SAP Crystal Server 2008 | V1 | 31 Dec. 2013 |
Notes:
• THE SOFTWARE REQUIRES A VERSION SPECIFIC LICENSE KEYCODE
• Trial and production installations use the same software. Replace the trial keycode for a production keycode to use the software for your ongoing licensed use.
• It is best practice to use the same version and software build of SAP Crystal Reports as SAP Crystal Server - especially when installed to the same server.
• To install Part 1 and Part 2, please do the following: download both parts to the same folder on the server’s drive where you want to install SAP Crystal Server 2020 or SAP Crystal Server 2025, then run the .exe (right-mouse click to ‘Run as Administrator’) and the installation programm will find the 2nd file and take care of everything.
• Customers with a current maintenance contract can download updates through the SAP Service Marketplace (login required): https://support.sap.com
• Client tools, SAP Crystal Reports for Enterprise, SharePoint Integration Option and other software are available from the SAP Service Marketplace (login required): https://support.sap.com
• The download links above are for Windows Server installations.
• For a different build or Linux please contact us directly: sales@sap.com
Free Apps for mobile access
Version | Mobile App Store |
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Apple | |
Android |
Notes:
- Sample reports and other analytics are included for evaluation. The use of analytics in production requires licensing and access to an SAP Crystal Server, SAP BusinessObjects Enterprise or Edge deployment.
- Only Crystal Reports analytics are supported when deployed with Crystal Server (Web Intelligence requires an SAP BusinessObjects Enterprise or Edge deployment).
- If you have questions contact us directly: sales@sap.com

Software Downloads Portal: SAP Crystal Reports (free versions)
SAP Crystal Reports Viewer, SAP Crystal Reports for Visual Studio, SAP Crystal Reports for Eclipse
Version | Highest Full Build | Download Link | End of Mainstream Maintenance |
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SAP Crystal Reports Viewer 2025 | Patch 100 | 31 Dec. 2027 | |
SAP Crystal Reports Viewer 2020 | SP 04 Patch 200 | 31 Dec. 2026 | |
SAP Crystal Reports Viewer 2016 | SP 08 | 31 Dec. 2022 | |
SAP Crystal Reports developer version for Visual Studio (.NET) | SP 37 | 31 Dec. 2027 | |
SAP Crystal Reports for Eclipse (JAVA) | SP 31 | 31 Dec. 2026 |
Notes:
- 32 bit SAP Crystal Reports for .NET Runtime will be discontinued after Dec 2025. Please plan to move to 64 bit SAP Crystal Reports for .NET Runtime as soon as possible and recompile your applications as 64 bit applications. You would need to install 64 bit database clients for connectivity from a 64 bit application.

Service Pack Downloads Portal
The Service Pack Download Portal allows you to download service packs and patches for all currently supported versions of SAP Crystal Reports and SAP Crystal Server. Note that the respective software needs to be already installed on your machine to apply the service packs and patches. The Portal also contains service packs for Crystal Reports for Visual Studio, Crystal Reports for Eclipse, including Crystal Reports .NET / Java runtime.
More details here
Note: If you get the error message "You are not authorized to download this file", it means that the site is under maintenance. Just come back later. There is no authorization required to access this service.

End of Maintenance
This wiki displays End of Maintenance Dates for various SAP Crystal Products.

Software Trial downloads Portal
Try SAP Crystal Reports for 30 days: https://www.sap.com/products/technology-platform/crystal-reports.html#try-now
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Try SAP Crystal Server for 60 days: https://www.sap.com/products/technology-platform/crystal-server.html#try-now
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If you need to extend your trial period, please contact us at: sales@sap.com
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Note: If you get the error message "You are not authorized to download this file" when clicking on download now, it means that the site is under maintenance. Just come back later. There is no authorization required to access this service.

Software Purchase Portal
You can purchase SAP Crystal Reports 2025, SAP Crystal Reports 2020, and SAP Crystal Reports 2016 here (note this can be purchased in self-service):
https://www.sap.com/products/technology-platform/crystal-reports.html#buy-now
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For questions about older versions of SAP Crystal Reports, you can contact us at sales@sap.com
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You can purchase SAP Crystal Server 2025 (user), SAP Crystal Server 2020 (user) here (note: it will require the signature of a contract through DocuSign):
https://www.sap.com/products/technology-platform/crystal-server.html#buy-now
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You can purchase SAP Crystal Server 2025 (CS), SAP Crystal Server 2020 (CS) here (note: it will require the signature of a contract through DocuSign):
https://www.sap.com/products/technology-platform/crystal-server.html#buy-now

Discuss with your peers
Leverage the SAP Crystal community to get answers for your specific question.
Ask your own question
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See all questions asked
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Learn how to use "Tags" in the SAP Crystal Community
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Suggest product improvements
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Distribute SAP Crystal Reports 2020 services to a Windows server
As announced in the SAP BusinessObjects addendum to Statement of Direction (Feb 2021), we plan to stop supporting SAP Crystal Reports 2020 services on Linux and Unix operating systems from version BI 4.3 SP2 on (Q4 2021), to remove dependency of the 3rd party component that simulates Windows API on Linux and Unix. SAP Crystal Reports 2020 reports are still fully supported, by distributing SAP Crystal Reports 2020 (CR 2020) services in SAP BusinessObjects Business Intelligence (BI) platform to a Windows server.

Add New Charting Capabilities leveraging 3rd party solutions
Upgrade your Crystal Reports experience with a host of new chart types and over 150 programmable graph macros by purchasing the 64-bit CRChart 2021 solution from our partner Three D Graphics. Free Trial included!