SAP Crystal Solutions
Find the latest white papers, tutorials, free trial downloads, blogs, sample reports, and service packs for SAP Crystal Reports (a reporting solution that helps you design, explore, and deliver reports via the web or embedded in enterprise applications) and SAP Crystal Server (a server solution to automate report distribution, allow self-service access to reports from desktop or mobile devices, provide data exploration within a secure infrastructure, simplify administration procedures, and control user management, ...)
SAP Business Intelligence Statement of Direction for on-premise products. More details here.
SAP BusinessObjects BI 2025 Updated Release Timeline and Maintenance Strategy
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Adjustment of SAP Support Fees for 2024. More details here
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Moving from SAP Crystal Reports for Enterprise to SAP Crystal Reports. More details here
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Comparing SAP Crystal Reports and SAP Analytics Cloud for BI. More details here
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Plan the move to SAP Crystal Server for Windows. We may stop SAP Crystal Server for Linux version in the next release: SAP Crystal Server 2025.
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Note that the SAP Crystal Solutions can also be installed on virtual machines in the Cloud.
Free Learning Journeys:
* SAP Crystal Reports. More details here.
* BI Launchpad and Central Management Console. More details here.
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Check our step-by-step guides for SAP Crystal Reports and SAP Crystal Server. More details here.
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Check our 3rd party partner trainings: SAP Crystal Reports and SAP Crystal Server.
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Get in touch with an SAP Crystal Solutions specialist. Contact us at sales@sap.com
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Find more details about SAP Crystal Reports for Visual Studio (.NET): click here
Find more details about SAP Crystal Reports for Eclipse: click here
Get into the details of the products and access all you need to know about SAP Crystal Solutions.
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Check our Frequently Asked Questions (FAQ) (free access)
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Check with our community (free access)
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Check our support material about SAP Crystal Reports (may require login)
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Check our Knowledge Base Articles (KBAs) (may require login)
Service Pack Downloads Portal
The Service Pack Download Portal allows you to download service packs and patches for all currently supported versions of SAP Crystal Reports and SAP Crystal Server. Note that the respective software needs to be already installed on your machine to apply the service packs and patches.
The Portal also contains service packs for Crystal Reports for Visual Studio, Crystal Reports for Eclipse, including Crystal Reports .NET / Java runtime.
More details here
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Note: If you get the error message "You are not authorized to download this file" it means that the site is under maintenance. Just come back later. There is no authorization required to access this service.
Software Downloads Portal
SAP Crystal Reports
Version | Highest Full Build | Download Link | End of Support |
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SAP Crystal Reports 2020 (64-Bit) | SP 04 Patch 800 | 31 Dec. 2027 | |
SAP Crystal Reports 2016 (32-Bit) | SP 09 Patch 2000 | 31 Dec. 2024 | |
SAP Crystal Reports 2013 | SP 12 | 31 Dec. 2020 | |
SAP Crystal Reports 2011 | SP 12 | 31 Dec. 2017 | |
SAP Crystal Reports 2008 | SP 07 | 31 Dec. 2015 | |
SAP Crystal Reports XI R2 (2005) | SP 06 | 30 Jun. 2011 |
SAP Crystal Reports Viewer, SAP Crystal Reports for Visual Studio, SAP Crystal Reports for Eclipse
Version | Highest Full Build | Download Link | End of Support |
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SAP Crystal Reports Viewer 2020 | SP 04 Patch 200 | 31 Dec. 2027 | |
SAP Crystal Reports Viewer 2016 | SP 08 | 31 Dec. 2024 | |
SAP Crystal Reports for Visual Studio (.NET) | SP 36 | 31 Dec. 2025 | |
SAP Crystal Reports for Eclipse (JAVA) | SP 30 | 31 Dec. 2025 |
Notes:
• THE SOFTWARE REQUIRES A VERSION SPECIFIC LICENSE KEYCODE
• Trial and production installations use the same software. Replace the trial keycode for a production keycode to use the software for your ongoing licensed use.
• You may install the software to more than one computer for your individual, exclusive use; if others use the same installation, they are required to purchase and add their own Named User License keycode.
• For the best user experience, we always recommend to use the most recent version and highest service pack your license is valid for.
• Customers of an earlier version of SAP Crystal Reports are eligible to purchase a license of SAP Crystal Reports 2020 at an upgrade discount.
• Service Packs and software patches for various versions of SAP Crystal Reports are available on this site.
• SAP Crystal Reports for Visual Studio is compatible with the following versions of Microsoft Visual Studio: 2022, 2019, 2017, 2015, 2013, 2012. Supported Platforms.
• For a different build, please contact us directly: sales@sap.com
SAP Crystal Server
Version | Highest Full Build | Download Link | End of Support |
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SAP Crystal Server 2020 (Windows) | SP 04 Patch 800 | 25 Jul. 2025 | |
SAP Crystal Server Clients 2020 (Windows) | SP 04 Patch 500 | 25 Jul. 2025 | |
SAP Crystal Server 2016 (Windows) | SP 09 Patch 2000 | 31 Dec. 2022 | |
SAP Crystal Server Clients 2016 (Windows) | SP 09 Patch 1900 | 31 Dec. 2022 | |
SAP Crystal Server 2013 | SP 12 | 31 Dec. 2018 | |
SAP Crystal Server 2011 | SP 06 | 31 Dec. 2015 | |
SAP Crystal Server 2008 | V1 | 31 Mar. 2013 |
Notes:
• THE SOFTWARE REQUIRES A VERSION SPECIFIC LICENSE KEYCODE
• Trial and production installations use the same software. Replace the trial keycode for a production keycode to use the software for your ongoing licensed use.
• It is best practice to use the same version and software build of SAP Crystal Reports as SAP Crystal Server - especially when installed to the same server.
• To install Part 1 and Part 2, please do the following: download both parts to the same folder on the server’s drive where you want to install SAP Crystal Server 2020 to, then run the .exe (right-mouse click to ‘Run as Admin’) and the installation will find the 2nd file and take care of everything.
• Customers with a current maintenance contract can download updates through the SAP Service Marketplace (login required): https://support.sap.com
• Client tools, SAP Crystal Reports for Enterprise, SharePoint Integration Option and other software are available from the SAP Service Marketplace (login required): https://support.sap.com
• The download links above are for Windows Server installations.
• For a different build or Linux please contact us directly: sales@sap.com
Free Apps for mobile access
Version | Mobile App Store |
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Apple | |
Android |
Notes:
• Sample reports and other analytics are included for evaluation. The use of analytics in production requires licensing and access to an SAP Crystal Server, SAP BusinessObjects Enterprise or Edge deployment.
• Only Crystal Reports analytics are supported when deployed with Crystal Server (Web Intelligence requires an SAP BusinessObjects Enterprise or Edge deployment).
• If you have questions contact us directly: sales@sap.com
Upgrading to SAP Crystal Solutions 2020
SAP Crystal Server 2013 Priority One support has ended on Dec 31 2020, so now it’s a good time to start planning your migrations to SAP Crystal Server 2020.
End of Maintenance
This wiki displays End of Maintenance Dates for various SAP Crystal Products.
Software Trial downloads Portal
Try SAP Crystal Reports 2020 for 30 days: https://www.sap.com/products/technology-platform/crystal-reports.html#try-now
Try SAP Crystal Reports 2016 for 30 days: https://www.sap.com/products/technology-platform/crystal-reports.html#try-now
=> If you need to extend your trial period, please contact us at: sales@sap.com
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Try SAP Crystal Server 2020 (includes SAP Crystal Server 2020 (user) and SAP Crystal Server 2020 (CS) licences for 60 days: https://www.sap.com/products/technology-platform/crystal-server.html#try-now
=> If you need to extend your trial period, please contact us at: sales@sap.com
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Download our SAP Crystal sample file in MS Excel format:
https://crystal-reports-downloads.s3.amazonaws.com/Ridin-Round.xls
Download our SAP Crystal sample database in MS Access format:
https://crystal-reports-downloads.s3.amazonaws.com/xtreme1.mdb
Note: To open the MS Access file from SAP Crystal Reports 2016, you will need to save it as a Microsoft Access Database 2002-2003 file.
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Note: If you get the error message "You are not authorized to download this file" when clicking on download now, it means that the site is under maintenance. Just come back later. There is no authorization required to access this service.
Software Purchase Portal
You can purchase SAP Crystal Reports 2020 and SAP Crystal Reports 2016 here: https://www.sap.com/products/technology-platform/crystal-reports.html#buy-now
You can purchase SAP Crystal Server 2020 (user) here: https://www.sap.com/products/technology-platform/crystal-server.html#buy-now
You can purchase SAP Crystal Server 2020 (CS) here: https://www.sap.com/products/technology-platform/crystal-server.html#buy-now
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=> For questions about older versions, you can contact us at sales@sap.com
Distribute SAP Crystal Reports 2020 services to a Windows server
As announced in the SAP BusinessObjects addendum to Statement of Direction (Feb 2021), we plan to stop supporting SAP Crystal Reports 2020 services on Linux and Unix operating systems from version BI 4.3 SP2 on (Q4 2021), to remove dependency of the 3rd party component that simulates Windows API on Linux and Unix. SAP Crystal Reports 2020 reports are still fully supported, by distributing SAP Crystal Reports 2020 (CR 2020) services in SAP BusinessObjects Business Intelligence (BI) platform to a Windows server.
Add New Charting Capabilities leveraging 3rd party solutions
Upgrade your Crystal Reports experience with a host of new chart types and over 150 programmable graph macros by purchasing the 64-bit CRChart 2021 solution from our partner Three D Graphics. Free Trial included!
Discuss with your peers
Leverage the SAP Crystal community to get answers for your specific question.
Ask your own question
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Learn how to use "Tags" in the SAP Crystal Community
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