SAP Customer Relationship Management (SAP CRM)
SAP CRM solutions integrate sales, service, and marketing through business processes and enterprise applications. These solutions help organizations manage important customer-focused issues: generating new growth, attaining operational excellence, and enhancing competitive agility. Get access to information around product SAP Customer Relationship Management, SAP enhancement package for SAP CRM and SAP enhancement package for SAP CRM, version for SAP HANA.
Get to know the improvements delivered by SAP Customer Connection programs for CRM in the SAP Innovation Discovery tool
SAP CRM improvements delivered by SAP Customer ConnectionAn administrative report CRM_IC_CHECK_CUSTOMIZING helps to check the consistency of business roles with profile type Interaction Center WebClient and offers links to relevant content.
How report CRM_IC_CHECK_CUSTOMIZING can help troubleshooting SAP CRM IC problemsThe Support Assistant is a new feature of “Report an Incident” application, that offers a guided approach to create an incident through a conversational user interface.
Support Assistant is now available for SAP CRM product areasSimplifying troubleshooting with Guided Answers
Guided Answers tool can help you to more easily find solutions for typical issues or questions.
Read Varun's insights on how the Guided Answers help to solve CRM WebClient UI issuesGuided Answers - Interactive DocumentationSupport by Product Pages - Easily Access Support Content
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SAP enhancement package for SAP CRMSAP Customer Relationship Management
SAP Fiori Visual Theme now available for SAP CRM 7.0 EHP4
Support package 10 of SAP CRM 7.0 EHP4 includes Belize skin which introduces Fiori 2.0 look and feel. Belize is not just a skin but a theme itself. It introduces new features and slight changes to existing features.
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